Shipping policy

CarTabX Shipping Policy

We want to ensure that your order reaches you quickly and hassle-free. Below are the details of our shipping process.

📦 Order Processing Time

  • Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).
  • Processing times may be longer during peak seasons or promotions.

🚚 Shipping Time & Cost

  • We currently offer FREE shipping within the U.S, EU, OC regions
  • Estimated delivery time: 5-7 days (Monday–Sunday).
  • Shipping times may vary due to location or unexpected delays.
Region Countries Shipping Method Estimated Delivery Time Cost
North America (NA) 🇺🇸 USA, 🇨🇦 Canada, 🇲🇽 Mexico Economy Shipping 5-7  days FREE
Europe (EU) 🇬🇧 UK, 🇩🇪 Germany, 🇫🇷 France, 🇮🇹 Italy, 🇪🇸 Spain, 🇳🇱 Netherlands, 🇸🇪 Sweden, 🇩🇰 Denmark, 🇫🇮 Finland, 🇳🇴 Norway, 🇧🇪 Belgium, 🇦🇹 Austria, 🇱🇺Luxembourg  Standard Shipping 5-9 days FREE
Oceania (OC) 🇦🇺 Australia, 🇳🇿 New Zealand Standard Shipping 6-12 days FREE

⏳ Order Cut-Off Time

  • Orders placed before 5 p.m. (EST) on business days will be processed the same day.
  • Orders placed after 5 p.m. (EST) or on weekends/holidays will be processed the next business day.

📌 Note:
Shipping delays may occur due to unforeseen circumstances. If your order hasn't arrived on time, it may still be in transit. Please wait an additional 3-5 days and check for updates. If your package still hasn't arrived, contact us at hello@cartabx.com, and we'll resolve the issue immediately.

📍 Shipment Tracking

  • Once your order ships, you'll receive a tracking number via email.
  • Use this tracking number to check your order status on our Order Tracking page: http://cartabx.com/pages/track-your-order
  • Please allow time for tracking updates to appear.

🚫 Incorrect Addresses

  • Please double-check your shipping details before placing your order.
  • We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

🔧 Lost or Damaged Packages

  • If your package is damaged on arrival, contact us immediately for assistance.
  • While we’re not responsible for losses in transit, we will help you file a claim with the carrier.
  • Keep all packaging materials and provide photos if needed.

📞 Contact Us

If you have any questions, feel free to reach out:

📧 Email: hello@cartabx.com
📍 Business Address: 8407 Central Ave, Newark, CA 94560, USA

We’re committed to delivering your orders quickly and safely. Thank you for shopping with CarTabX! 🚀